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Encore Presentations As of
October 11, 2008
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Seung Youn (Yonnie) Chyung, EdD, Boise State University, Brian Ronald, Consultant, and Darrell Kohlmann, M&I Support Services Corporation Participants will learn (1) major HPT models and strategies such as Harless' Front-End Analysis (FEA) with 13 smart questions, Gilbert's Behavior Engineering Model (BEM), and Ishikawa's Cause-and-Effect Diagram; (2) how the selected models and strategies are integrated with each other; and (3) from our case studies, how such models and strategies were utilized as effective front-end analysis tools for assessing performance improvement needs and opportunities and causes to performance problems in corporate and military work settings. Participants will be able to:
Audience Level: Intermediate |
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Robert Brinkerhoff, EdD, Western Michigan University Use the Success Case Method to "tell training's story" with data that are credible, compelling, and simple and do not mislead senior management with suspicious statistical gyrations and over-blown estimates of ROI. This breakthrough method's results make a CFO-proof business case for manager involvement in training and help your organization build capability to leverage learning investments into sustained performance improvement. Review real examples from Allstate, Hewlett Packard, Grundfos (Denmark), among others. Participants will be able to:
Audience Level: All |
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Robyn Wagner Skarbek, CPT, Deloitte Consulting, LLP, and Lisa Stevens, Bank of America Are you a practitioner looking to develop solid partnerships with your clients? Are you looking for practical tools? What best practices do you currently use? This interactive session provides the tools and strategies to build effective partnerships with clients, and provides an opportunity to share best practices with others who are looking to build and foster performance partnerships. This session is very interactive, so come prepared to engage and to share! Participants will be able to:
Audience Level: All |
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Kendall Ence, BlueCross BlueShield of Georgia/WellPoint Are you a Pointer and a Pooper or a Leader and a Scooper? Companies spend millions of dollars in consulting, performance interventions, and new technologies designed to increase productivity and are often surprised when those efforts do not yield the return on investment they expected. This session will show you how applying a single insight to your life and work will improve performance, strengthen corporate culture, and solidify successes in the future. Participants will be able to:
Audience Level: All |
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Donald T. Tosti, CPT, PhD, Vanguard Consulting Inc. and John Amarant, CPT, Kaiser Permenante - Information Technology Much is published every year explaining how to improve human performance. The "new" models or concepts prove effective for a while, then fall into disuse--only to be rediscovered or reinvented. This churning of existing knowledge is the source of much confusion. This interactive session offers a practical approach by posing a common framework that facilitates understanding of the relationships between performance solutions and enables practitioners to address a wider range of individual and organizational issues. Participants will be able to:
Audience Level: All |
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Kery Mortenson, Abbott Laboratories This highly interactive and activity-based session will provide the fundamentals and tools for structured on-the-job training (S-OJT) that will unleash employee's expertise, develop a high level of competency in a short period of time, and result in a high return of investment for your organization or enterprise. If you are a training manager, an instructional designer, or human performance professional, this session will leave you with practical tools and skills to implement true performance-based learning. Participants will be able to:
Audience Level: All |
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Cal Wick, Fort Hill Company Maximizing human performance improvement and return-on-investment from training and development requires a systematic design and end-to-end management. In particular, the post-course follow-through period needs greater attention. This critical time of learning transfer determines whether or not improved performance is achieved. This session will introduce the six disciplines and tools required to convert corporate learning into business results. Each will be illustrated with best practice examples from leading corporations. Participants will be able to:
Audience Level: All |
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Dana Gaines Robinson and James Robinson, Partners in Change, Inc. "Please deliver a leadership workshop to my supervisors" is a request we have all heard. This request is presented with a pre-determined solution or tactic. Responding to the request as presented may use time and resources on a solution that yields limited return. Asking powerful questions that cause the client to acknowledge the benefit of investigating the situation more completely can identify an opportunity to work that is far more strategic and business linked. You will leave with a starter kit of questions you can use the next time a client calls you with a learning solution. Participants will be able to:
Audience Level: Intermediate |
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Kat Koppett, The Thiagi Group This highly interactive, practical session will explore the theories and activities of improvisational theater and their application to the world of business. Improvisers make up scenes and stories on the spot, with no pre-planning, in front of paying audiences who demand to be entertained. To achieve their daunting task, improvisers have developed rules and exercises to enhance creativity and collaboration. These tools enhance environments in which innovation, good communication, and teamwork are valued. Participants will be able to:
Audience Level: All |
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James Robinson & Dana Gaines Robinson, Partners in Change, Inc. With increasing frequency, those who work in learning and performance functions are transitioning into the role of a strategic business partner (SBP). In this role, SBPs draw upon their HPT and performance consulting skill sets to define and align people strategies with business goals. People in this role are truly sitting "at the table" with leaders. How is the role of SBP similar to, and different from, the role of a performance consultant? What are some of the optimal practices used by performance consultants to transition into an SBP? These are some of the questions to be answered by the presenters in this session. Participants will be able to:
Audience Level: Intermediate |
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Matthew Richter, CPT, The Thiagi Group Organizations spend millions of dollars each year trying to increase motivation at work. Unfortunately, their attempts don't affect performance long term and often make matters worse. They focus on rewards, recognition, feedback, and so forth. This presentation takes a different approach. It uses principles of intrinsic motivation to provide organizations with strategies and tactics for creating environments where employees will find their own motivators, commit to long-term working relationships, and become more satisfied on a day-to-day basis. Participants will be able to:
Audience Level: Intermediate |
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Mary Angela Duffy, IBM Corporation This session will focus on a radical new approach to People Development as an ecosystem that aligns with business strategy, company values, and a changing workforce. This session will highlight IBM's radical, but systemic, approach to designing and implementing the spectrum of solutions to connect initiatives, people, and the IBM company innovatively and collaboratively to produce systemic unity. Application of tools and techniques used will be covered. A discussion of lessons learned will reinforce learning. Participants will be able to:
Audience Level: All |
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Kenneth Silber, CPT, PhD, Northern Illinois University It's time for a new way of looking at Instructional Design. ID has been written about as a sequential process since 1965; each new model just tweaks the basic steps differently. But, everyone agrees that experts do not really follow ID models, and students have difficulty learning them. It is time to change and to think about ID as a set of principles underlying designing instruction. A principle-based ID model is easier to learn, is faster to use, and transfers better. Participants will be able to:
Audience Level: All |
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Jason A. Wolf, Hospital Corporation of America What happens when researching the radical unveils the simplest of solutions? Explore the findings of a journey though 12 hospitals in search of the characteristics of high performance and quality outcomes in health care organizations today. Discover the "seven simple truths" that helped these facilities drive strong outcomes in employee engagement, patient satisfaction, and physician loyalty, while maintaining financially viable operations; truths so simple, yet effective at pushing our performance beyond borders, and relevant to any organization in any industry today. The central objective of this session is to share the radical discovery that the key to organization performance does not require extensive, complicated plans, but rather clear commitments to simple, concise, and sensible actions that lead to profound organizational outcomes. Participants will be able to:
Audience Level: All |
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Shaun Hopkins, Shaun Hopkins Seminars Ltd. Having difficulty filling your classes? Need to improve the marketing of your training? In this session, you will learn dozens of practical tips on how to promote your training, the four keys to marketing success, and how to create a marketing plan. Learn how to align your training with the priorities of your company, to differentiate your courses from the competition, and how to build lasting relationships with your internal customers. Participants will be able to:
Audience Level: All |