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Encore Presentations

As of  October 11, 2008
Please note: session details to be posted; please visit again.
Ordered by:  Date, Time, Track, and Title.



April 6, 2008 - Sunday 11:00 am  (1-1508)
Room: Belasco, 5th Floor Juilliard Complex

How Do You Explain HPT to clients? A simulation: Part 1 
Arnoud Vermei, Carol M. Panza, Michiel Bloem, Juan Pablo Ortiz (Client Executive Committee Members-Dr. Edward Schneider, Belia Nel, Ken Junkins, Camille Ferond with Christine Marsh as an alternate) 

Do you find it challenging to sell your HPT approach to potential clients?

Have you heard yourself saying, "I know I have an approach that will make a difference and deliver results, but how do I convince my client?" If you recognize this dilemma, this is your "must attend"session of the conference. Join Arnoud Vermei (Netherlands), Carol Panza (USA), Michiel Bloem (Netherlands) and Juan Pablo Ortiz (Sweden) and our incredible client panel, including members from South Africa, UK and the USA, for this innovative two-part session.

Do you find it helpful to learn by doing?

Using a two-part action learning approach, you will discover better ways to present the value of an HPT approach. Working together with a diverse team of HPT practitioners, you are offered the opportunity to develop and deliver a presentation to a client team, based on a real life performance improvement opportunity, facilitated and supported by a group of recognized senior HPT professionals. You also can attend this session as an observer if your conference schedule precludes being at one or the other of the sessions.

During Part 1 (First day of the conference) - You will join a consulting team and be introduced to the client company, the performance issue and the professionals playing the roles of key executives for the client. Your team will determine what it wants to ask client executives during a "Bidder's Conference" in order to gather sufficient information to prepare a credible proposal for a performance improvement effort. Your questions answered, you will work together and plan your proposal and presentation development process within session #1.

Between Part 1 and Part 2 - Your team will, then, have the conference sessions, presenters, other participants and your teammates as resources in order to actually put together your presentation for delivery on the last day of the conference, in session #2. There will also be opportunities to interact with client company "executives," session facilitators and others, in a "Communications Center" that we will designate for you, dedicated to posing and sharing answers to additional questions developed after the Bidder’s Conference as required by the teams.

During Part 2 (Last day of the conference) - The teams will make their presentations. Then, after all the teams have presented, the "client executives" will provide their reaction/feedback to the proposals they have heard, and indicate their preference. This will be followed by a general debrief in which all participants (teams, Board members and observers) will be asked to join in.

Track:  
Audience Level: All Levels 


April 6, 2008 - Sunday 11:00 am  (1-1507)
Room: Astor Ballroom/ Pre-Function, 7th Floor

Creating a Motivating Environment 
Matthew Richter, CPT, The Thiagi Group 

Being successful with e-learning requires more than just having the right content, great design, and effective technology. It requires a well-thought-out implementation strategy to ensure your learners are engaged, your managers are motivated, and your organization is energized. By integrating proven techniques and approaches from change management, consumer marketing, and organizational development, you can ensure your learners, and the people who support them, are truly ready, willing, and able to succeed with your e-learning.

Participants will be able to:
  • Analyze the critical implementation issues for their organizations.
  • Define the elements of an effective change communications model.
  • Develop an integrated approach to implementation based on the change communications model.
  • Apply proven change management techniques and consumer marketing methods in their implementation plans.
Track: Motivation, Incentives, & Feedback (MIF) 
Audience Level: Intermediate 


April 6, 2008 - Sunday 2:00 pm  (2-1506)
Room: Astor Ballroom/ Pre-Function, 7th Floor

A Global Approach to Performance Improvement: The Accelerated Performance Curriculum 
Linda J. Pfeifer, CPT, EdD and Julia Bulkowski, MA, Informatica Corp. 

Diverse global teams in a hyper-competitive cross-cultural environment require rapid employee development. An innovative approach to talent management, the Accelerated Performance Curriculum (APC), provides a framework for LMS implementation, reduces ramp-up time for new employees, facilitates culturally sensitive curriculum deployment globally, provides a standardized skill gap analysis tool, and enhances performance opportunities. This session introduces the APC design with a case study on worldwide implementation with the Global Customer Support organization at software company Informatica Corporation.

Participants will be able to:
  • Design an APC in a global context to achieve (1) accelerated ramp-up for new hires, (2) reduced training time for top performers, and (3) departmental clarity regarding lateral and vertical career path options for employees across departments and geographies.
  • Secure C-level support by demonstrating value and high-retention indicators.
  • Cultivate self-directed career management for all employees across geographies, cultures, and departments.
Track: Instructional Systems (IS) 
Audience Level: All Levels 


April 7, 2008 - Monday 10:30 am  (3-1503)
Room: Booth, 5th Floor Lyceum Complex

Engaging Learners, Motivating Managers, and Energizing Organizations: Ensuring Success with e-Learning 
Lance E. Dublin, Dublin Consulting 

Being successful with e-learning requires more than just having the right content, great design, and effective technology. It requires a well-thought-out implementation strategy to ensure your learners are engaged, your managers are motivated, and your organization is energized. By integrating proven techniques and approaches from change management, consumer marketing, and organizational development, you can ensure your learners, and the people who support them, are truly ready, willing, and able to succeed with your e-learning.

Participants will be able to:
  • Analyze the critical implementation issues for their organizations.
  • Define the elements of an effective change communications model.
  • Develop an integrated approach to implementation based on the change communications model.
  • Apply proven change management techniques and consumer marketing methods in their implementation plans.
Track: Management of Organizational Performance (MOP) 
Audience Level: Intermediate 


April 7, 2008 - Monday 3:30 pm  (5-1502)
Room: Astor Ballroom/ Pre-Function, 7th Floor

Training Impact Evaluation That Senior Managers Believe and Use 
Robert Brinkerhoff, EdD, Western Michigan University 

Use the Success Case Method to "tell training's story" with data that are credible, compelling, and simple and do not mislead senior management with suspicious statistical gyrations and over-blown estimates of ROI. This breakthrough method's results make a CFO-proof business case for manager involvement in training and help your organization build capability to leverage learning investments into sustained performance improvement. Review real examples from Allstate, Hewlett Packard, Grundfos (Denmark), among others.

Participants will be able to:
  • Consider the five-step Success Case Method to tell training's story in their organization.
  • Avoid the pitfalls of the traditional ROI and impact evaluation methods that underestimate the training function's contributions and undermine effectiveness.
  • Critically analyze case examples from leading global organizations.
Track: Analysis, Evaluation, & Measurement (AEM) 
Audience Level: All Levels 


April 8, 2008 - Tuesday 10:30 am  (6-1501)
Room: Belasco, 5th Floor Juilliard Complex

Performance Improvement Business Case: Measuring and Aligning Social Impact, Market Creation, and Profit 
Mariano Bernardez, CPT, PhD, MBC Consulting Co. & Sonora Institute of Technology, José Ángel Valdez Gómez, ITSON, and Roger Kaufman, CPT, PhD, Florida State University, Roger Kaufman & Associates, & Sonora Institute of Technology 

This session will show how organizations can develop business cases that not only measure conventional bottom-line and profit results, but also social impact and market creation. Participants will explore a new methodology and tools to measure and balance corporate social responsibility, social impact, and conventional bottom-line indicators.

Participants will be able to:
  • Explore a new methodology used by breakthrough organizations to develop double bottom-line, Mega-oriented business cases.
  • Measure with tangible indicators mission and vision strategic statements.
  • Measure the contribution of social impact and corporate social responsibility to the conventional bottom line.
  • Develop strategic, long-term business plans that demonstrate the impact of social programs, market creation, and client success in the conventional bottom line.
  • Learn how to measure conventional and social return on investment.
Track: Management of Organizational Performance (MOP) 
Audience Level: All Levels 


April 8, 2008 - Tuesday 1:30 pm  (7-1509)
Room: Ziegfeld, 4th Floor

How Do You Explain HPT to clients? A simulation: Part 2 
Arnoud Vermei, Carol M. Panza, Michiel Bloem, Juan Pablo Ortiz (Client Executive Committee Members-Dr. Edward Schneider, Belia Nel, Ken Junkins, Camille Ferond with Christine Marsh as an alternate) 

Do you find it challenging to sell your HPT approach to potential clients?

Have you heard yourself saying, "I know I have an approach that will make a difference and deliver results, but how do I convince my client?" If you recognize this dilemma, this is your "must attend" session of the conference. Join Arnoud Vermei (Netherlands), Carol Panza (USA), Michiel Bloem (Netherlands) and Juan Pablo Ortiz (Sweden) and our incredible client panel, including members from South Africa, UK and the USA, for this innovative two-part session.

Do you find it helpful to learn by doing?

Using a two-part action learning approach, you will discover better ways to present the value of an HPT approach. Working together with a diverse team of HPT practitioners, you are offered the opportunity to develop and deliver a presentation to a client team, based on a real life performance improvement opportunity, facilitated and supported by a group of recognized senior HPT professionals. You also can attend this session as an observer if your conference schedule precludes being at one or the other of the sessions.

During Part 1 (First day of the conference) - You will join a consulting team and be introduced to the client company, the performance issue and the professionals playing the roles of key executives for the client. Your team will determine what it wants to ask client executives during a "Bidder’s Conference" in order to gather sufficient information to prepare a credible proposal for a performance improvement effort. Your questions answered, you will work together and plan your proposal and presentation development process within session #1.

Between Part 1 and Part 2 - Your team will, then, have the conference sessions, presenters, other participants and your teammates as resources in order to actually put together your presentation for delivery on the last day of the conference, in session #2. There will also be opportunities to interact with client company "executives," session facilitators and others, in a "Communications Center" that we will designate for you, dedicated to posing and sharing answers to additional questions developed after the Bidder’s Conference as required by the teams.

During Part 2 (Last day of the conference) - The teams will make their presentations. Then, after all the teams have presented, the "client executives" will provide their reaction/feedback to the proposals they have heard, and indicate their preference. This will be followed by a general debrief in which all participants (teams, Board members and observers) will be asked to join in.
Track:  
Audience Level: All Levels 


April 8, 2008 - Tuesday 1:30 pm  (7-1505)
Room: Belasco, 5th Floor Juilliard Complex

Training to Image: Improvisational Tools for Enhancing Performance 
Kat Koppett, Koppett & Co. 

This highly interactive, practical session will explore the theories and activities of improvisational theater and their application to the world of business. Improvisers make up scenes and stories on the spot, with no pre-planning, in front of paying audiences who demand to be entertained. To achieve their daunting task, improvisers have developed rules and exercises to enhance creativity and collaboration. These tools enhance environments in which innovation, good communication, and teamwork are valued.

Participants will be able to:
  • Identify ways to build trust.
  • Increase and maximize spontaneity.
  • Accept offers.
  • Improve listening and awareness skills.
  • Use storytelling techniques.
Track: Instructional Systems (IS) 
Audience Level: All Levels