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Educational Sessions
Encore Presentations

As of  October 11, 2008
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Ordered by:  Date, Time, Track, and Title.



Encore April 9, 2006 - Sunday 11:00 am (Educational Session 1),  S117

Coaching Trainers to Excellence 
Renee Stoll, TDS Telecom 

We all know that training isn't always the answer to performance gaps. However, when training is the answer, we must deliver it effectively. To do this, we must coach our training staff in the competencies of delivery. This interactive session will present an approach for assessing and coaching trainers who deliver face-to-face training. We'll discuss the competencies of effective trainers and how to coach to this level of excellence using our process as an example.

Participants will be able to:

  • Describe the benefits of a formal face-to-face training coaching process.
  • Develop objectives for their own coaching process.
  • Create competencies for face-to-face trainers.
  • Formulate a process and tools to assess and coach face-to-face trainers.
  • Implement a coaching program in a way that fosters continuous team development, and a commitment to quality work.
Track: Instructional Systems (IS) 
Audience Level: ALL 

Encore April 9, 2006 - Sunday 11:00 am (Educational Session 1),  S116

Low-Tech e-Learning Solutions on a Paper-Based Budget 
Paul Staples, CPT, PhD, Michael Enslin, Lori Farlow, CPT, and Nancy Green, CPT, Iinteg Inc. 

HPT professionals are often "required" to produce solutions in e-learning, without being provided an adequate budget. The result can be learning or tools that are ineffective or over budget. In this interactive panel discussion, the following questions will be answered: 1) What is considered a low-tech solution? 2) When is low-tech an appropriate solution? 3) What are the advantages of a low-tech solution? and 4) What simple tools are available to produce low-tech solutions? (Examples will be shown using these tools.)

Participants will be able to:

  • Identify various types of low-tech media.
  • Identify solutions that are appropriate for low-tech media.
  • Identify an appropriate approach for a low-tech solution that will be most effective and least costly.
Track: Instructional Systems (IS) 
Audience Level: ALL 

Encore April 9, 2006 - Sunday 2:00 pm (Educational Session 2),  S218

Wow! Where Did That Come From? Ten Principles For Stimulating Emergent Learning 
Peter C. Honebein, PhD, Honebein Associates, Inc. 

Discovery learning is a powerful instructional strategy, especially for high-level skills. But when integrated with the principles of complex adaptive systems, the result is emergent learning, a truly revolutionary set of instructional strategies for stimulating breakthrough performance among your learners. In this interactive session, you'll learn how to apply the 10 principles for emergent learning and create instructional tactics that spark learners' imagination, ability, and outcomes.

Participants will be able to:

  • Define key concepts associated with complex adaptive systems.
  • Describe the context and conditions for emergent learning.
  • List the 10 principles for emergent learning.
  • Develop an instructional tactic for each principle.
Track: Instructional Systems (IS) 
Audience Level: ALL 

Encore April 9, 2006 - Sunday 2:00 pm (Educational Session 2),  S208

Five Steps to Writing Well: Quick, Clear, Concise 
Dianna Booher, Booher Consultants, Inc. 

Would you like to write faster, clearer, more persuasively? This session will include an overview of the five steps in any writing project: curriculum, proposals, policy statements, procedures, manuals, email, or correspondence. This session will help you analyze reader needs and interests, anticipate "problem" reactions, organize your ideas in The MADE FormatĀ®, develop a draft with idea wheels, and edit for conciseness and clarity. Results? Documents that communicate clear messages and get action.

Participants will be able to:

  • Systematically use a five-step process for any writing task, thereby reducing their writing time by 25 to 50%.
  • Improve clarity by identifying criteria to help them select appropriate details and data to include in their documents--from proposals to curriculum to email.
  • Organize ideas for greatest impact by using The MADE FormatĀ® as a basic template for all their documents.
Track: Management of Organizational Performance (MOP) 
Audience Level: ALL 

Encore April 9, 2006 - Sunday 2:00 pm (Educational Session 2),  S209

Marketing Skills for Trainers: How to Promote Your Training Service 
Shaun Hopkins, Shaun Hopkins Seminars Ltd. 

Having difficulty filling your classes? Need to improve the marketing of your training? In this session, you will learn dozens of practical tips on how to promote your training, the four keys to marketing success, and how to create a marketing plan. Learn how to align your training with the priorities of your company, to differentiate your courses from the competition, and how to build lasting relationships with your internal customers.

Participants will be able to:

  • Create alignment between training and the company's mission and goals.
  • Select the promotional techniques for their marketing campaigns.
  • Write persuasive hooks in their marketing materials
  • Build positive working relationships with their customers.
  • Write a marketing plan for their training services.
Track: Management of Organizational Performance (MOP) 
Audience Level: ALL 

Encore April 10, 2006 - Monday 11:00 am (Educational Session 3),  M303

Leading Your Clients: Identifying Performance Gaps and Causes 
Roger Chevalier, CPT, PhD, International Society for Performance Improvement 

Although we have many macro-level models for human performance technology, the question that remains is "How do we lead our clients as we identify performance gaps and causes?" This session will provide a performance consulting guide, a structure for asking questions, and a performance analysis worksheet (integrating gap analysis, cause analysis, and force field analysis) to assist consultants in interacting one-on-one with their clients. An interactive case study will reinforce what has been learned.

Participants will be able to:

  • Systematically interact with their clients using a performance consulting job aid.
  • Develop questions to assess and diagnose the needs of their clients.
  • Identify performance gaps and causes using a performance aid that employs gap analysis, cause analysis, and force field analysis.
Track: Analysis, Evaluation, & Measurement (AEM) 
Audience Level: ALL 

Encore April 10, 2006 - Monday 2:00 pm (Educational Session 4),  M409

From "Scratch" to Qualified Olympic Swim Athletes in Athens 2004 
Michiel Bloem, TopSwimming Amsterdam, and Arnoud Vermei, WEB Performance 

Have you ever dreamt of participating as an athlete in the Olympic games? Did you succeed? Well, the presenters didn't succeed as athletes. But, as WEB Performance consultants, they created a new opportunity in performance called TopSwimming Amsterdam. Begun in 2001, this initiative was launched to "close the gap" to be able to perform at the highest Olympic swim level by applying performance technology concepts to the world of elite sports, marrying business performance experiences with physical and mental research, and shaping a performance environment driven by ambition and with a structural shortage of funding. The results--four swim athletes present in the 2004 Olympics in Athens. In this session, you will experience this exciting journey. It offers you the opportunity to learn how common (and less common) performance improvement concepts prove their value in unusual territories. In addition, it will inspire you to think about your "Olympic dream." By attending this session, you will experience how common concepts of performance improvement can be applied in unusual environments.

Participants will be able to:

  • Recognize the challenges of applying performance technology.
  • Define high-level strategies for creating new "Olympic" opportunities.
Track: Management of Organizational Performance (MOP) 
Audience Level: ALL 

Encore April 10, 2006 - Monday 2:00 pm (Educational Session 4),  M410

Implementation: The Weakest Link, Part Two 
Judith Hale, CPT, PhD, Hale Associates 

This session continues with ideas presented at the 2004 conference. Institutionalizing change is much more than launching a new program with announcements, rallies, and rollouts. Implementation requires organization change--in behaviors, management practices, systems, and relationships. Unfortunately organizations rarely think through the full implications of trying to institutionalize new ways of operating. This session will explain tools you can use to increase the probability that new behaviors and the results you want are sustained over time. Participants will receive a set of tools and a model they can immediately apply to their own situation.

Participants will be able to:

  • Evaluate the feasibility of a solution.
  • Assess the probability of the organization being able to sustain support for a program.
  • Avoid aborted and discarded programs.
  • Increase their confidence as internal and external consultants.
  • Be perceived as having political smarts.
Track: Management of Organizational Performance (MOP) 
Audience Level: ALL 

Encore April 10, 2006 - Monday 2:00 pm (Educational Session 4),  M422

Mentoring: A Fit or A Fad? 
Margo Murray, CPT, MBA, MMHA The Managers' Mentors, Inc. 

Mentoring is a hot topic. Is it a "fit," a valuable addition, for your organization? An efficient, comprehensive Readiness Assessment will guide you to the answer. This session will describe simple data-gathering techniques and tools. Training 2002 reported 77% of "The 100 Best" had mentoring programs. A diligent search revealed that most were ether-ware, or one-shot "pilots." Why? They were not directly fitted to goals, needs, opportunities, nor were they contributing measurable results.

Participants will be able to:

  • Conduct external and internal environmental scans.
  • Gauge the degree of support for facilitated mentoring.
  • Predict the commitment to and sustainability of the process.
  • Use at least three data-gathering techniques for Readiness Assessment.
  • Select baseline data for evaluation of impact of facilitated mentoring.
Track: Organizational Design/Alignment (ODA) 
Audience Level: ALL 

Encore April 11, 2006 - Tuesday 10:30 am (Educational Session 5),  T503

"The Real Deal" Reaching High Levels of Employee Competency and Productivity with Structured On-The-Job Trainingity 
Kery Mortenson, Abbott Laboratories 

This highly interactive and activity-based session will provide the fundamentals and tools for structured on-the-job training (S-OJT) that will unleash employee's expertise, develop a high level of competency in a short period of time, and result in a high return of investment for your organization or enterprise. If you are a training manager, an instructional designer, or human performance professional, this session will leave you with practical tools and skills to implement true performance-based learning.

Participants will be able to:

  • Distinguish the difference between on-the-job training (OJT) and S-OJT.
  • Perform job task analysis for performance-based training.
  • Design S-OJT training courses.
  • Integrate S-OJT into a performance-driven training system.
  • Measure the impact of S-OJT.
Track: Analysis, Evaluation, & Measurement (AEM) 
Audience Level: ALL 

Encore April 11, 2006 - Tuesday 10:30 am (Educational Session 5),  T523

Creating a Motivating Environment 
Matthew Richter, CPT, The Thiagi Group 

Organizations spend millions of dollars each year trying to increase motivation at work. Unfortunately, their attempts don't affect performance long term and often make matters worse. They focus on rewards, recognition, feedback, and so forth. This presentation takes a different approach. It uses principles of intrinsic motivation to provide organizations with strategies and tactics for creating environments where employees will find their own motivators, commit to long-term working relationships, and become more satisfied on a day-to-day basis.

Participants will be able to:

  • Differentiate between intrinsic and extrinsic motivation.
  • List positive employee motivators.
  • Identify tips, techniques, strategies, and tactics for increasing intrinsic motivation at work.
  • Summarize the concepts of employee motivation.
Track: Motivation, Incentives, & Feedback (MIF) 
Audience Level: Intermediate 

Encore April 11, 2006 - Tuesday 1:00 pm (Educational Session 6),  T604

Six Disciplines that Maximize Performance Improvement from Training and Development Interventions 
Cal Wick, Fort Hill Company 

Maximizing human performance improvement and return-on-investment from training and development requires a systematic design and end-to-end management. In particular, the post-course follow-through period needs greater attention. This critical time of learning transfer determines whether or not improved performance is achieved. This session will introduce the six disciplines and tools required to convert corporate learning into business results. Each will be illustrated with examples from leading corporations.

Participants will be able to:

  • Apply the six disciplines to deliver more effective interventions.
  • Identify the best opportunities to increase impact and ROI of ongoing programs.
  • Actively manage follow-through and the learning transfer process.
  • Improve results of training and development by applying a systems view to design and execution.
  • Implement data-driven continuous improvement cycles.
Track: Instructional Systems (IS) 
Audience Level: ALL 

Encore April 11, 2006 - Tuesday 1:00 pm (Educational Session 6),  T617

Training to Imagine: Improvisational Tools for Enhancing Performance 
Kat Koppett, The Thiagi Group 

This highly interactive, practical workshop will explore the theories and activities of improvisational theater and their application to the world of business. Improvisers make up scenes and stories on the spot, with no pre-planning, in front of paying audiences who demand to be entertained. To achieve their daunting task, improvisers have developed rules and exercises to enhance creativity and collaboration. These tools enhance environments in which innovation, good communication, and teamwork are valued.

Participants will be able to:

  • Identify ways to build trust.
  • Increase and maximize spontaneity.
  • Accept offers.
  • Improve listening and awareness skills.
  • Use storytelling techniques.
Track: Instructional Systems (IS) 
Audience Level: ALL 

Encore April 11, 2006 - Tuesday 1:00 pm (Educational Session 6),  T611

You Built It. They Came. Now, So What? Creating Great Implementation Strategies 
Sharon Boller, Bottom-Line Performance, Inc., and Ellen Pericak, Eli Lilly and Company 

Training can either be an event or a tipping point for organizational change. A solid implementation strategy is key to making it the latter. This session encourages participants to evaluate how effectively they plan training implementation and provides guidelines for developing strategies that lead to performance improvement. Learners review a real-world example, define strategy elements, and identify how the implementation strategy supported the organization's efforts to change employees' behavior.

Participants will be able to:

  • Define "implementation."
  • Evaluate how effectively they currently handle implementation of training solutions.
  • Recognize the difference between delivering an event and implementing a performance improvement solution.
  • Identify the role of change management in implementation success.
  • Define the elements of a successful implementation strategy.
Track: Management of Organizational Performance (MOP) 
Audience Level: ALL 

Encore April 11, 2006 - Tuesday 3:00 pm (Educational Session 7),  T711

From Feasibility to Reality: A Learning Object Case Study 
Joanne P. Mowat, MEd, The Herridge Group Inc., and Joanne Ponting, Canada Revenue Agency 

Your organization thinks that reusable learning objects are the way to go--but how do you know if the approach is technically, organizationally, and culturally feasible? If it is feasible, how does one make it a reality? This session details the process followed to establish feasibility and the steps taken to implement this approach with the instructional designers, IT group, and internal clients of one group in the Canadian government.

Participants will be able to:

  • Describe a process to follow to determine whether a learning object approach is feasible for an organization.
  • List the factors that can impede or support the implementation of this design approach.
  • State the challenges that may be faced in embedding this design approach in an organization.
  • Describe how some barriers can be removed or mitigated in a phased implementation approach.
Track: Instructional Systems (IS) 
Audience Level: ALL